Raymarine Extends Warranties to Three Years for Registered Products


Raymarine Three-Year Warranty Promo Image

Raymarine Three-Year Warranty Promo Image

Raymarine, a division of FLIR Systems, said today it would offer a third year of warranty to owners who register their products online with the company.  The standard two-year warranty otherwise applies.  The third year is offered at no cost.  The warranty upgrade is applicable to all new products purchased starting January 1, 2011.

In addition to getting the third year of warranty service, a reason to register your product online is to gain “owner-only access” to product software updates and Raymarine’s “extensive online knowledge base of technical support questions and solutions.”

The web address to register your new Christmas present for the third year of warranty is .  You will be prompted to create an account at Raymarine, which generally drives me nuts for incidental questions and concerns, but it’s probably worth it if you (or Santa) just spent a significant amount of money on a new piece of gear.

The company said that Raymarine owners also benefit from the recently launched Raymarine Rapid Care™ Warranty service program. Raymarine Rapid Care service promises the fast return of replacement equipment during the first year of the product’s warranty. In the event a Raymarine product requires service during the first year of the three‐year warranty period, Raymarine will provide a replacement product within 2 business days of receiving the product at Raymarine’s Merrimack, New Hampshire repair facility (excluding shipping time).

Copyright © 2011 by OceanLines LLC.  All rights reserved.

Posted by Tom in Cruising Under Power, Cruising Under Sail, Electronics, Technology

More Night Navigation Models from FLIR

FLIR First Mate Thermal Imaging Monocular

FLIR First Mate Thermal Imaging Monocular

FLIR this week announced expansion of both its fixed M-Series and handheld First Mate series of night vision devices. They’ve covered several different price points now with the First Mate monoculars, which we wrote about here on OceanLines. The M-series also gets a new, less-expensive version that drops the low-light camera and carries only the thermal imager, which I don’t really consider a downgrade since the thermal imaging technology is profoundly superior for the task of night navigation and hazard avoidance.

The First Mate line adds two new models — the First Mate XP and XP+, which have the same 320 x 240 thermal image resolution as the M-Series, as well as expanded envionmental survivability ratings and still image capture capability. The XP+ model also offers the ability to capture live thermal video to a removable SD card. My colleague Ben Ellison at Panbo did a more detailed write-up of these new units.

Here’s the current MSRP info for the First Mate line:

HM-224:            $2,999
HM-224 Pro:     $3,999
HM-324 XP:       $4,999
HM-324 XP+:     $5,999

Copyright © 2010 by OceanLines LLC.  All rights reserved.

Posted by Tom in Boats, Cruising Under Power, Electronics, Gear & Apparel, Industry News, seamanship, Technology

From FLIR Comes Night Vision You Can Afford

FLIR First Mate Thermal Night Vision Monocular

FLIR First Mate Thermal Night Vision Monocular

You may actually be able to afford the practical Navigator series, or the seriously capable M-Series night vision systems, both from FLIR, but the new First Mate™ thermal monocular from FLIR is the night vision system you canNOT afford to be without.  The same advanced thermal detection technology and signal processing from the higher end units (we wrote about the M-Series here on OceanLines) is fitted to this handy monocular and, like its brethren, it turns night into day — okay, a sort of odd black and white day, but day nonetheless. And the best part is you can now own this technology for $2,999.

Testing the First Mate at the recent Fort Lauderdale boat show, the device easily revealed all manner of details hidden in the darkness.  A lot of people are still confused about night vision technology.  To simplify, there are basically two kinds — light-intensification, which simply amplifies any existing light, even starlight; and thermal imagery, which uses sensitive detectors to measure extremely small differences in temperature between objects.  Light intensifiers are often marketed with labels such as “Gen I or Gen II or Gen III.  On a bright, moonlit night they can help, somewhat.  But when you have a truly black night, with no ambient lighting, these units are essentially useless.

The First Mate unit is a thermal imager and can create an image in total darkness, based on the fact that all things either radiate or reflect heat to different degrees.  The unit takes these differences and creates an image of contrast — hence the black & white or white & black typical image colors (on the First Mate you can change the colors to suit your own preference but most users will use a B&W version where hotter objects are either white or black, as you choose.

This device will see other boats, buoys, floats, people, deadheads, fishtrap markers — virtually anything that is in the water.  It’s battery-operated but can be plugged into a power adaptor and can also provide video-out to a monitor.  If you cruise at night, this kind of device will add immeasurably to your peace of mind. The price tag may still seem a little steep, although if you’re willing to spend half of this on a good pair of stabilized binoculars, I might argue the night vision capability will be even more useful.  Get to a retailer some evening this winter and try it out.  I’m betting you’ll be taking it home.

Copyright © 2009 OceanLines LLC

Posted by Tom in Industry News, Technology

FLIR M-Series A Major Safety Enhancement

FLIR M-Series High Resolution Night Vision System

FLIR M-Series High Resolution Night Vision System

While a night-vision system may not be at the top of your electronics acquisition list, there may be a couple of reasons to reconsider that.  At the Miami boat show I spent an evening wandering around Biscayne Bay in the dark experimenting with the new M-series night-vision systems from FLIR and I think I’ve moved this technology up on my own wish list.  Let’s face it, it’s not cheap by any conceivable notion — $19,995 for the complete high-resolution version of the system, $14,995 for the basic system — but if you spend lots of time at sea in the dark, it can provide tremendous safety and operational enhancements.

FLIR, a company that derives its name from the technology acronym for one type of night-vision — Forward-Looking InfraRed — has expanded its product lineup with this sleek new system.  The M-series actually comes in two versions; the Standard version is an updated edition of the Navigator product, while the high resolution version offers 4 times the resolution and twice the range performance of the standard.

Man Overboard as Seen by FLIR M-Series

Man Overboard as Seen by FLIR M-Series

Just to give you an idea of the performance, FLIR had another boat out on Biscayne Bay and some poor soul (volunteer, they assure me) jumped overboard (with lifejacket, strobe and boat standing by) so we could test the Man-OverBoard (MOB) contrast and gain setting on the system.  All I can say is that it was truly impressive.  From a moonless, pitch-dark bay, the system’s heat sensors picked out the swimmer from what seemed like nearly a third of a mile away.  To the naked eye there was only blackness, but in the monitor view, using white-hot as the setting and with the gain and contrast automatically turned up, he was clearly visible — and visible long before his strobe was.

Bridge As Seen by FLIR Infrared Technology

Bridge As Seen by FLIR Infrared Technology

Add to that performance the views you see in the pictures accompanying this post that dramatically demonstrate the navigational utility of the FLIR system, and you begin to understand how it would totally change your night boating experience.

The unit itself is a sleek, if somewhat simple design and rather looks — with all due apologies to the industrial designers — like an elegant cross between a white art-deco trash can and the R2D2 unit from Star Wars™.  Okay, I’m not doing it justice, but that’s really what it reminded me of.  The two sensor windows are at the top — one each for light-intensification and one for infrared detection.  The gimbal mount at the bottom of the unit allows the M-Series to be bolted down to the deck or hung upside-down from an overhead.  Either way, the unit can swivel to provide full view of the surroundings.

The control unit for the M-Series includes a small text display and a joystick, along with a couple of buttons with both fixed and programmable functions.  Using the joystick is child’s play and, after getting used to the proportional-input — the faster you move the joystick the faster the unit slews — it’s easy to track moving objects.  The high-resolution M-Series unit is the highest resolution infrared sensor in the marine recreational market and it makes a big difference, both in image generation and display.  The unit is controlled via an Ethernet cable and, when given its own IP address, can be controlled from anywhere on its network.

In this writer’s view, the enhanced capabilities, and relatively lower cost of the M-Series night vision system from FLIR make it one of the best safety enhancement technologies in recent years and in the top 2 for 2009 so far.

Copyright © OceanLines LLC

Posted by Tom in Technology