Nordhavn 56MS

PAE Makes Good for Customer of N56 Motorsailer Accident Boat

Nordhavn 56 Motorsailer Under Sail -- Photo: PAE

Nordhavn 56 Motorsailer Under Sail -- Photo: PAE

OceanLines readers are, for the most part, experienced boat owners themselves and most of them have a story or two to tell about their experiences with customer service.  It’s human to focus on the negative experiences; those times when a company failed to deliver on its expressed or implied level of service or quality of product.  But among the fundamental truths of the business world is the one that says a company can make a mistake, or suffer a third-party calamity and still be a good company.  It’s all in how the company reacts to the problem; how they ultimately stand up and face the problem.

In our most recent story, we reported on the accident last week in which a brand new Nordhavn 56 Motorsailer was damaged and sunk during an its unloading from a cargo ship.  Vessel Assist San Diego was able to salvage the yacht quickly and it is now up on the hard being inspected.  What follows is a remarkable description not only of the accident but how PAE developed and implemented a creative solution for its customer.  Dan Streech is co-Owner and President of PAE and he related the sequence of events.

Dan Streech’s description of the accident day’s events:

“Yes, there was a terrible accident last Saturday during the off-loading of MS56 #5 from the ship in San Diego. The Nordhavn was being lifted from the ship to the water in a conventional “two crane pick” using the ship’s cranes. The cranes were being operated by San Diego based Longshoreman who insist that the ship’s crew must stand aside while in that port. Lifting the yacht by the shipping cradle, one crane controlled the front and the other the back of the yacht/cradle. As the operators began their synchronized swing over the water, the operator at the bow inexplicably continued lifting.. When the yacht/cradle got to about 45 degrees, the poor Nordhavn spilled out the back and crashed to the deck of the ship and then into the water- total fall about 40-50 feet.

The contact with the ship mortally wounded the boat. She landed stern first in the water and righted herself but sunk in 35 feet of water within about 15 minutes. She was raised by Vessel Assist about 6 hours later using the “inflated bag” system and was brought to a San Diego shipyard.

Project manager Pete Eunson called Jim, Jeff and I within a few minutes and it wasn’t long before the PAE cell phone system was jammed with calls to all concerned.”

While part of the team worked on handling the insurance issues, the PAE leadership team assembled to discuss what they could do for the customer.  Streech continues his description with that subject:

“Simultaneous with the safety/legal/insurance side of this story, we of course had the customer/Buyer to think about. The gentleman who ordered MS56 #5 put a tremendous amount of thought, effort and passion into the project and was poised to depart on a dream cruise as soon as the boat was delivered. #5 was the first of the “without sailing cockpit” versions of the MS56 and this special option was developed for this Buyer. The design change turned out beautifully and the boat (with her blue hull) was absolutely gorgeous- in fact, stunning. Salesman Eric Leishman called the owner right away and kept him informed as the disaster developed and the eventual sinking took place. A meeting with the Buyer was scheduled for Monday morning to discuss the options going forward.

Prior to the meeting with the Buyer, Jim, Jeff and I together with a group of our managers met to pool what we knew and develop the several options available to the Buyer.

I was half way thru my soliloquy presentation to the Buyer when he raised his hand and cut me off saying “Ladies and Gentlemen, I want another boat just like the one that was lost. Build it for me ASAP- and, I want to continue with my cruising plans; what can you do for me?”

Before lunch, we had crafted a plan in which the Buyer would buy hull #2 which is in our Dana Point inventory. We would proceed to build an exact copy (which will be hull #8) of hull #5 (the lost boat) and we would take hull #2 back in trade when hull #8 is delivered in about 12 months.

The contracts were signed on Tuesday morning. Ta Shing (who was also put on notice on the Saturday of the accident) is spraying gel coat for hull #8 as I type this.”

Bottom line from the customer’s perspective?  He has a beautiful new boat — one very close to the one he specified (see the drawings on his unique configuration for the 56 MS here — he asked PAE to build a version of the MS without the sailing cockpit forward of the pilothouse).  In the meantime, the PAE factory has already begun building his new boat.  And all of this business concluded within 72 hours of the initial accident.  Yes, it helps that the customer proved to be, in Streech’s words, “logical, fair and sensible.”  Streech notes that for the remainder of his career with PAE “there will be a special gold star next” to this customer’s name.   It seems PAE itself has probably added at least one more gold star to its own industry-envied reputation as well.

Copyright © 2009 by OceanLines LLC

Posted by Tom in Boats, Industry News

Vessel Assist Salvages Launch-Accident Nordhavn 56 Motorsailer

Sunken Nordhavn 56 Motorsailer Under Salvage by Vessel Assist -- Photo: Vessel Assist

Sunken Nordhavn 56 Motorsailer Under Salvage by Vessel Assist -- Photo: Vessel Assist

Vessel Assist San Diego has reported that it successfully salvaged a new 56′ yacht that sank after being accidentally dropped during offloading from its delivery ship.  The company did not specifically identify the brand of yacht but photos appearing with the article clearly show that the yacht is a Nordhavn 56 Motorsailer.  According to Vessel Assist, the 50-ton yacht sank in about 35 feet of water on Saturday morning, June 27, 2009.  The company managed to raise the boat from the bottom using float bags and then towed it to a nearby facility where, on Sunday, the boat was hoisted out of the water. 

Sunken Nordhavn 56MS Being Prepared for Lift -- Photo: Vessel Assist

Sunken Nordhavn 56MS Being Prepared for Lift -- Photo: Vessel Assist

Photos posted on the Vessel Assist blog site show the extent of the damage to the hull of the new motorsailer.  You can read the entire story of the salvage effort here, at the Vessel Assist blog.

Salvaged Nordhavn 56MS Shows Accident Damage to Hull -- PHoto:  Vessel Assist

Salvaged Nordhavn 56MS Shows Accident Damage to Hull -- PHoto: Vessel Assist

Word on the street says that PAE has already taken exceptionally good care of the customer involved.  OceanLines has asked Nordhavn for more information on the accident and we will report that as soon as the company responds.

Copyright © 2009 OceanLines LLC

Posted by Tom in Boats, Industry News

Sailing Performance of the First Nordhavn 56 Motorsailer

First Nordhavn 56 Motorsailer Under Sail -- Photo: PAE

First Nordhavn 56 Motorsailer Under Sail -- Photo: PAE

Nordhavn this week released details of the performance under sail of its new 56 Motorsailer, which has been on sea trials with the Nordhavn commissioning team and its new owner, John Graham.  The assessment of these trials comes from parent company PAE’s president, Dan Streech, who says, “I think any questions as to whether the Nordhavn Motorsailer would be an adequate sailor  is now behind us.”

Equipped with a new suit of sales from industry leader North Sails, the N56 NordSail Onelogged 15 knots downwind and 6 knots SOG for the majority of its first trip under sail.  Owner John Graham reporter a subsequent log of 8.5 knots SOG while on a beam reach during a subsequent trip returning from last week’s TrawlerFest San Diego.
Here’s a small gallery of photos of the 56MS exercising its new suit of sails.

Copyright © OceanLines LLC 2009

Posted by Tom in Boats

New Nordhavn 56 Motorsailer Arrives in U.S.

The New Nordhavn 56 Motorsailer Upon Arrival in the U.S.

The New Nordhavn 56 Motorsailer Upon Arrival in the U.S.

Pacific Asian Enterprises late last week released these photos of its brand new 56 Motorsailer, which has just arrived in Dana Point, California.  The boat was offloaded from the container ship in San Diego, and brought up the coast by Nordhavn salesman Eric Leishman (who sold the boat to owners Susan and John Felton) and PAE commissioning team member Bob Loeffler. “The boat runs smooth and quiet and has the feel of a much bigger boat,” said Leishman.  The photos show the new boat in the water, maneuvering near the docks, minus its sailing rig, which will be installed during the coming weeks as the yacht undergoes its final commissioning process.

Nordhavn designer Jeff Leishman said, “Seeing the Motorsailer sitting here in Dana Point next to the Nordhavn 62 and 55 really reveals her true size. So far everyone who has seen it has been blown away at how sleek it looks and how big it feels.”  P.A.E. said the boat will make its public debut at the San Diego Boat Show in January.

 If you would like to read more about the boat, we have articles here and here.  In the meantime, enjoy this updated photo gallery of the latest pictures of the new 56 motorsailer (all images courtesy of P.A.E.).

Copyright ©  2008 by OceanLines

Posted by Tom in Boats, Industry News

First Nordhavn 56 Motorsailer Launched

Pacific Asian Enterprises reported last week that it has launched hull #1 of the new 56 Motorsailer line at the Ta Shing Yachts shipyard.  Work on the first example of the new model began in late July of 2007. Present at the splashing were Ta Shing President Tim Juan, Nordhavn Chief Designer Jeff Leishman, Project Manager Pete Eunson, and the boat’s prospective owner John Felton.

Sea trials have begun in the An Ping harbor and PAE said it expects the boat will be shipped late this month to Dana Point, California, at which it will receive its sail rig and final outfitting. In the gallery below are the first photos release of the launch of the Nordhavn 56-01 motorsailer.  You can read about the boat’s specifications and design elements here.

Copyright ©  2008 by OceanLines

Posted by oceanlines in Boats

Nordhavn 56 Motorsailer: Throwback to the Future

Nordhavn 56 MotorsailerNordhavn trawlers are considered by many global passagemakers to be the ultimate long-range, powered vessel.  That reputation has been reflected in the company’s success in the marketplace and its growing line of boats from 35 feet to 86 feet.  Not everyone realizes that the Nordhavn brand grew up only after its parent, Pacific Asian Enterprises, had finished a long and successful run building the Mason line of sailboats.

Well, that history has come full circle now and the PAE folks have decided to build a brand new motorsailer, under the Nordhavn brand, to meet the needs of those who got their sea legs under sail but who might appreciate some of the performance and features of running under power at times.  Thus was born the new 56MS (motorsailer), now under construction in the Taiwan shipyards of PAE’s longtime partner, Ta Shing.

As befits its Nordhavn heritage, this is no ordinary motorsailer.  The N56MS has a 3,000 mile range under power alone, due to its high-efficiency, full displacement hull designed by Nordhavn’s master designer, Jeff Leishman.  Of course, should you choose to raise the sails and shut down the diesel and feather its controllable pitch propeller, your range will be limited only by your stamina and food supply.  I suppose scurvy could make a comeback with range capabilities like this.  Just in case, remember to bring citrus along.

Motorsailers are not a new idea, of course.  They’ve been around for many years and in many iterations — some of them sailed better than they ran under power; some were better powerboats than sailers; but typically the compromise was significant.  Nordhavn has taken advantage of the lastest technology and materials and design philosophy to create a new motorsailer where the performance — and comfort — compromises have been dramatically minimized.  Several elements combine to make this so.

Probably most unique in the N56MS is its fully controllable-pitch propeller, from the Danish Hundested Propeller company.  By fine-tuning the pitch of the prop to match load conditions, utilizing exhaust gas temperature and fuel flow measurements, the 56MS captain can achieve motoring efficiencies never-before possible in a motorsailer.  A Lugger 1066 T diesel will drive the 36-inch, four-bladed prop at a top cruising speed of 9 knots. 

The sailing setup aboard the 56MS is a sloop rig with powered main and headsail furling, along with powered winches, which should make for very easy sail handling.  The boat is designed with a typical trawler-style wheelhouse/saloon and cockpit aft, with the sailing cockpit forward of the wheelhouse.  There is room to carry a RIB athwartship on the roof of the wheelhouse and Nordhavn fits a standard power winch for launching and retrieval. 

Nordhavn 56MS Interior ViewsThe aft cockpit has room to sit and enjoy a cocktail at anchor and also features hatch-access to a lazarette below deck.  The saloon/wheelhouse entry is through a door slightly offset to port.  The saloon features chairs to port and a U-shaped settee to starboard with a table for dining.  The helm is forward and slightly offset to port, enabling the helmsman to see clearly forward past the main mast.  Stairs to port of the helm lead below decks to the galley along the starboard side and the stand-up engine room admidships.  There is a guest stateroom forward with queen-sized accomodations and head, while the master stateroom is aft, with a very large head to starboard and another queen berth.

Nordhavn provides room along the portside for laundry facilities and storage for tools and spare parts.  Standard in the galley will be a Sub-Zero refrigerator and freezer with icemaker, Force Ten three-burner, gimballed LPG stove with oven and GE microwave oven and trash compactor.  The countertops are Corian in the galley and heads, with teak fiddles.  The interior spaces feature lots of teak, including bulkheads, decks and cabinetry.

The 56MS dimensions and capacities reflect its mission as a long-range passagemaker.  The freshwater tanks for example, hold 250 gallons, which most cruisers will undoubtedly replenish from a watermaker.  The LPG tanks — two 20-pound Worthington bottles — are carried in a portside transom locker.  Fuel capacity is 750 gallons with a centerline day tank.  The system features a proprietary supply reservoir for the diesel fuel, with a calibration feature and water sensor.

An overview of the N56MS specs:  (Specifications are subject to change at the discretion of designers and
builders)

  • LOA:                              57’/17.37M including swim step
  • LWL:                             52′ 06″/16.0M
  • Draft – full load:           6’/1.83M
  • Displacement:              70,410 lbs./32.0T
  • Water Capacity:          250 gallons/946L
  • Fuel Capacity:             750 gallons/2,839L
  • Engine:                         Luggar L1066T Diesel
  • Power Output:            165HP @ 2400 RPM
  • Sail Area:                     1,217 SQ FT/113.1 SQ M
  • Range under Power:  3,000+ nautical miles

Source:  PAE           http://www.nordhavn.com/56/overview.php

Copyright ©  Tom Tripp 2007

Posted by Tom in Boats